Warranty & Aftercare
It is important to us that you buy with peace of mind. For this reason we issue a 10 year insurance backed guarantee and deposit protection with every build.
10 Year Building Guarantee
We care about our customers and their enjoyment of our installations over the long term. We are voluntary members of Home Improvement Protection. Our membership of this service provides our customers with the following free benefits:
- A 10 year Insurance Backed Guarantee on all our workmanship
- A Deposit Protection insurance scheme for up to 25% of the purchase price of our products for a period of 60 days from the date you first pay your deposit.
As a result of this membership, in the unlikely event that anything should happen which affects our ability to continue to trade, your deposit is fully protected and your building Guarantee remains valid for the full 10 years, similar to an NHBC guarantee on a new house.
Once you pay your deposit you will be contacted by HIP independently 24-48 hours after payment. Please note this service is Free to customers and your relationship with HIP remains independent of your relationship with Blyss Garden Rooms.
In addition to our 10 year structural building guarantee, we have also chosen excellent suppliers who offer the following manufacturers’ guarantees and warranties for individual items that may be used in the construction and finishing of your garden room. Note: these may be subject to terms and conditions and compliance with particular care instructions.
- Laminate and engineered wood floorings – 25 year residential warranty
- Windows & doors – 10 year residential warranty
- EPDM rubber roofs – 10 year residential warranty