Our Privacy Policy
Blyss Garden Rooms Ltd is committed to protecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting www.blyssgardenrooms.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection (GDPR) (Regulation (EU) 2016/679) (the Regulation), the data controller and the data processor is Blyss Garden Rooms, Chester Rd, Northwood, Middx HA6 1BG.
Information you give us
This is information about you that you give us by filling in forms on our site www.blyssgardenrooms.co.uk, when you visit us in person, when we make a site visit to you, or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you make an enquiry or purchase a product or service, search for a product, participate in discussion boards or other social media functions on our site, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description, photographs, sensitive data (such as your lifestyle details).
Information we collect about you
When you visit our website we will automatically collect technical information that web browsers make available such as IP address, browser type and other properties, and information about your visits to and use of this website, such as referral source, length of visit and page views. We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available here.
Information we receive from other sources
This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
Cookies
This website uses cookies – these are small text files that are placed on your machine to help the site provide a better user experience or to enable certain functions it requires. In general terms, cookies can enable sites to retain user preferences, enable shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern web browsers.
Where we store your data
The information collected will be stored as part of our internal record keeping. If you request more information on our products, a quotation, a site survey or place an order with us we will only process and store information relevant to your request.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the Regulation and this privacy policy.
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Why do we collect this information?
We collect this information to effectively process your enquiry, understand your needs and provide you with the best possible service.
We also use the information to:
- Improve our products and services.
- Send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address which you have provided.
- To notify you about changes to our products or services
- To ensure that content from our site is presented in the most effective manner for you and your computer.
- To contact you for market research purposes. We may contact you by email, phone or mail.
- To customise the website according to your interests.
- To help keep our site safe and secure.
- To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
We will only use your personal data for promotional or marketing purposes if you have specifically requested to be added to our mailing list.
Controlling your personal information
Blyss Garden Rooms will not pass on your information to any third-party companies other than parties working under our direct instruction, unless obligated by law, for instance in case of a lawful request by law enforcement authorities.
Restricting the use of your personal data
Blyss Garden Rooms operates an opt-in policy for marketing purposes. We will never send you marketing material if you have not signed up to our mailing list. If you have signed up to our mailing list and you no longer wish for us to contact you for direct marketing purposes, you may inform us by emailing info@blyssgardenrooms.co.uk.
In accordance with GDPR you may request details of personal information that we hold. You may also request an amendment to your data or the full erasure of your details (unless there is a lawful reason why we must retain the information). Please contact a member of our team if you wish to do so.
Links to other websites
Our website contains links to other websites. Please note that our privacy policy applies only to our website and we therefore recommend you check the privacy policy of any other site you visit or are directed to.
Access to information
The Regulation gives you the right to access Your Data. Your right of access can be exercised in accordance with the Regulation. Please contact info@blyssgardenrooms.co.uk should you wish to access data we hold about you.
Changes to our privacy policy
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@blyssgardenrooms.co.uk.